Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08955
VM0008955Membermember8955@example.test · +601110008955 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted Out
Points Balance
34
Current loyalty balance
Lifetime Spend
RM 43
Across 1 visits
Total Visits
1
Since 2026-05-11
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
34 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 14
Outlet purchase
2026-05-17 · Member activity · RM 31.50
App session
2026-05-05 · OPLUMO Outlet 14
Points credited
2026-04-23 · Member activity · RM 35.70
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 14
Outlet purchase
2026-03-30 · Member activity · RM 39.90
Points credited
2026-03-18 · OPLUMO Outlet 14
Outlet purchase
2026-03-06 · Member activity · RM 44.10