Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08953
VM0008953Silvermember8953@example.test · +601110008953 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,292
Current loyalty balance
Lifetime Spend
RM 1,616
Across 34 visits
Total Visits
34
Since 2024-10-14
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,292 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 12
Outlet purchase
2026-05-19 · Member activity · RM 35.25
App session
2026-05-07 · OPLUMO Outlet 12
Points credited
2026-04-25 · Member activity · RM 39.95
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 12
Outlet purchase
2026-04-01 · Member activity · RM 44.65
Points credited
2026-03-20 · OPLUMO Outlet 12
Outlet purchase
2026-03-08 · Member activity · RM 49.35