Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08952
VM0008952Goldmember8952@example.test · +601110008952 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
2,924
Current loyalty balance
Lifetime Spend
RM 3,656
Across 23 visits
Total Visits
23
Since 2025-04-27
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,924 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 11
Outlet purchase
2026-05-16 · Member activity · RM 118.50
App session
2026-05-04 · OPLUMO Outlet 11
Points credited
2026-04-22 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 11
Outlet purchase
2026-03-29 · Member activity · RM 150.10
Points credited
2026-03-17 · OPLUMO Outlet 11
Outlet purchase
2026-03-05 · Member activity · RM 165.90