Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08949
VM0008949Goldmember8949@example.test · +601110008949 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,780
Current loyalty balance
Lifetime Spend
RM 3,475
Across 37 visits
Total Visits
37
Since 2024-07-24
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,780 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 8
Outlet purchase
2026-04-21 · Member activity · RM 61.50
App session
2026-04-09 · OPLUMO Outlet 8
Points credited
2026-03-28 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 8
Outlet purchase
2026-03-04 · Member activity · RM 77.90
Points credited
2026-02-20 · OPLUMO Outlet 8
Outlet purchase
2026-02-08 · Member activity · RM 86.10