Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08947
VM0008947Membermember8947@example.test · +601110008947 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted In
Points Balance
589
Current loyalty balance
Lifetime Spend
RM 737
Across 5 visits
Total Visits
5
Since 2026-07-03
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 6
Outlet purchase
2026-09-01 · Member activity · RM 102.75
App session
2026-08-20 · OPLUMO Outlet 6
Points credited
2026-08-08 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 6
Outlet purchase
2026-07-15 · Member activity · RM 130.15
Points credited
2026-07-03 · OPLUMO Outlet 6
Outlet purchase
2026-06-21 · Member activity · RM 143.85