Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08946
VM0008946Goldmember8946@example.test · +601110008946 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,185
Current loyalty balance
Lifetime Spend
RM 3,982
Across 33 visits
Total Visits
33
Since 2024-11-24
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,185 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 5
Outlet purchase
2026-06-11 · Member activity · RM 91.50
App session
2026-05-30 · OPLUMO Outlet 5
Points credited
2026-05-18 · Member activity · RM 103.70
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 5
Outlet purchase
2026-04-24 · Member activity · RM 115.90
Points credited
2026-04-12 · OPLUMO Outlet 5
Outlet purchase
2026-03-31 · Member activity · RM 128.10