Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08938
VM0008938Goldmember8938@example.test · +601110008938 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,832
Current loyalty balance
Lifetime Spend
RM 4,791
Across 34 visits
Total Visits
34
Since 2024-10-03
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,832 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 14
Outlet purchase
2026-05-08 · Member activity · RM 113.25
App session
2026-04-26 · OPLUMO Outlet 14
Points credited
2026-04-14 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 14
Outlet purchase
2026-03-21 · Member activity · RM 143.45
Points credited
2026-03-09 · OPLUMO Outlet 14
Outlet purchase
2026-02-25 · Member activity · RM 158.55