Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08934
VM0008934Membermember8934@example.test · +601110008934 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
674
Current loyalty balance
Lifetime Spend
RM 843
Across 15 visits
Total Visits
15
Since 2026-01-22
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
674 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 10
Outlet purchase
2026-09-19 · Member activity · RM 37.50
App session
2026-09-07 · OPLUMO Outlet 10
Points credited
2026-08-26 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 10
Outlet purchase
2026-08-02 · Member activity · RM 47.50
Points credited
2026-07-21 · OPLUMO Outlet 10
Outlet purchase
2026-07-09 · Member activity · RM 52.50