Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08923
VM0008923Silvermember8923@example.test · +601110008923 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
2,033
Current loyalty balance
Lifetime Spend
RM 2,542
Across 42 visits
Total Visits
42
Since 2024-05-20
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,033 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 16
Outlet purchase
2026-05-16 · Member activity · RM 54.75
App session
2026-05-04 · OPLUMO Outlet 16
Points credited
2026-04-22 · Member activity · RM 62.05
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 16
Outlet purchase
2026-03-29 · Member activity · RM 69.35
Points credited
2026-03-17 · OPLUMO Outlet 16
Outlet purchase
2026-03-05 · Member activity · RM 76.65