Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08914
VM0008914Silvermember8914@example.test · +601110008914 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,077
Current loyalty balance
Lifetime Spend
RM 1,347
Across 17 visits
Total Visits
17
Since 2025-12-09
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,077 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 7
Outlet purchase
2026-09-11 · Member activity · RM 62.25
App session
2026-08-30 · OPLUMO Outlet 7
Points credited
2026-08-18 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 7
Outlet purchase
2026-07-25 · Member activity · RM 78.85
Points credited
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 87.15