Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08887
VM0008887Silvermember8887@example.test · +601110008887 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
984
Current loyalty balance
Lifetime Spend
RM 1,230
Across 17 visits
Total Visits
17
Since 2025-09-21
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
984 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 14
Outlet purchase
2026-06-24 · Member activity · RM 43.50
App session
2026-06-12 · OPLUMO Outlet 14
Points credited
2026-05-31 · Member activity · RM 49.30
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 14
Outlet purchase
2026-05-07 · Member activity · RM 55.10
Points credited
2026-04-25 · OPLUMO Outlet 14
Outlet purchase
2026-04-13 · Member activity · RM 60.90