Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08880
VM0008880Silvermember8880@example.test · +601110008880 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,046
Current loyalty balance
Lifetime Spend
RM 1,308
Across 17 visits
Total Visits
17
Since 2025-08-17
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,046 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 7
Outlet purchase
2026-05-20 · Member activity · RM 60.00
App session
2026-05-08 · OPLUMO Outlet 7
Points credited
2026-04-26 · Member activity · RM 68.00
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 7
Outlet purchase
2026-04-02 · Member activity · RM 76.00
Points credited
2026-03-21 · OPLUMO Outlet 7
Outlet purchase
2026-03-09 · Member activity · RM 84.00