Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 08876
VM0008876Silvermember8876@example.test · +601110008876 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,442
Current loyalty balance
Lifetime Spend
RM 1,803
Across 26 visits
Total Visits
26
Since 2025-01-18
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,442 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 3
Outlet purchase
2026-04-01 · Member activity · RM 60.75
App session
2026-03-20 · OPLUMO Outlet 3
Points credited
2026-03-08 · Member activity · RM 68.85
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 3
Outlet purchase
2026-02-12 · Member activity · RM 76.95
Points credited
2026-01-31 · OPLUMO Outlet 3
Outlet purchase
2026-01-19 · Member activity · RM 85.05