Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08874
VM0008874Silvermember8874@example.test · +601110008874 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,428
Current loyalty balance
Lifetime Spend
RM 1,785
Across 35 visits
Total Visits
35
Since 2024-09-26
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,428 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 1
Outlet purchase
2026-05-19 · Member activity · RM 39.00
App session
2026-05-07 · OPLUMO Outlet 1
Points credited
2026-04-25 · Member activity · RM 44.20
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 1
Outlet purchase
2026-04-01 · Member activity · RM 49.40
Points credited
2026-03-20 · OPLUMO Outlet 1
Outlet purchase
2026-03-08 · Member activity · RM 54.60