Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08868
VM0008868Membermember8868@example.test · +601110008868 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
799
Current loyalty balance
Lifetime Spend
RM 999
Across 6 visits
Total Visits
6
Since 2026-03-10
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
799 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 12
Outlet purchase
2026-05-27 · Member activity · RM 113.25
App session
2026-05-15 · OPLUMO Outlet 12
Points credited
2026-05-03 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 12
Outlet purchase
2026-04-09 · Member activity · RM 143.45
Points credited
2026-03-28 · OPLUMO Outlet 12
Outlet purchase
2026-03-16 · Member activity · RM 158.55