Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08865
VM0008865Goldmember8865@example.test · +601110008865 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
3,561
Current loyalty balance
Lifetime Spend
RM 4,451
Across 42 visits
Total Visits
42
Since 2024-08-24
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,561 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 9
Outlet purchase
2026-08-20 · Member activity · RM 85.50
App session
2026-08-08 · OPLUMO Outlet 9
Points credited
2026-07-27 · Member activity · RM 96.90
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 9
Outlet purchase
2026-07-03 · Member activity · RM 108.30
Points credited
2026-06-21 · OPLUMO Outlet 9
Outlet purchase
2026-06-09 · Member activity · RM 119.70