Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08860
VM0008860Membermember8860@example.test · +601110008860 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
206
Current loyalty balance
Lifetime Spend
RM 258
Across 7 visits
Total Visits
7
Since 2026-03-11
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
206 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 4
Outlet purchase
2026-06-15 · Member activity · RM 27.75
App session
2026-06-03 · OPLUMO Outlet 4
Points credited
2026-05-22 · Member activity · RM 31.45
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 4
Outlet purchase
2026-04-28 · Member activity · RM 35.15
Points credited
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 38.85