Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00886
VM0000886Membermember886@example.test · +601110000886 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
945
Current loyalty balance
Lifetime Spend
RM 1,182
Across 10 visits
Total Visits
10
Since 2026-03-09
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
52d
2026-08-18
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
945 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 3
Outlet purchase
2026-08-06 · Member activity · RM 83.25
App session
2026-07-25 · OPLUMO Outlet 3
Points credited
2026-07-13 · Member activity · RM 94.35
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 3
Outlet purchase
2026-06-19 · Member activity · RM 105.45
Points credited
2026-06-07 · OPLUMO Outlet 3
Outlet purchase
2026-05-26 · Member activity · RM 116.55