Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08851
VM0008851Membermember8851@example.test · +601110008851 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
179
Current loyalty balance
Lifetime Spend
RM 224
Across 4 visits
Total Visits
4
Since 2026-04-09
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
179 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 12
Outlet purchase
2026-05-21 · Member activity · RM 50.25
App session
2026-05-09 · OPLUMO Outlet 12
Points credited
2026-04-27 · Member activity · RM 56.95
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 12
Outlet purchase
2026-04-03 · Member activity · RM 63.65
Points credited
2026-03-22 · OPLUMO Outlet 12
Outlet purchase
2026-03-10 · Member activity · RM 70.35