Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00885
VM0000885Membermember885@example.test · +601110000885 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
644
Current loyalty balance
Lifetime Spend
RM 806
Across 5 visits
Total Visits
5
Since 2026-03-18
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
644 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 2
Outlet purchase
2026-05-17 · Member activity · RM 111.75
App session
2026-05-05 · OPLUMO Outlet 2
Points credited
2026-04-23 · Member activity · RM 126.65
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 2
Outlet purchase
2026-03-30 · Member activity · RM 141.55
Points credited
2026-03-18 · OPLUMO Outlet 2
Outlet purchase
2026-03-06 · Member activity · RM 156.45