Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08844
VM0008844Membermember8844@example.test · +601110008844 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
929
Current loyalty balance
Lifetime Spend
RM 1,162
Across 19 visits
Total Visits
19
Since 2025-08-08
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
929 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 5
Outlet purchase
2026-06-16 · Member activity · RM 47.25
App session
2026-06-04 · OPLUMO Outlet 5
Points credited
2026-05-23 · Member activity · RM 53.55
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 5
Outlet purchase
2026-04-29 · Member activity · RM 59.85
Points credited
2026-04-17 · OPLUMO Outlet 5
Outlet purchase
2026-04-05 · Member activity · RM 66.15