Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 08840
VM0008840Membermember8840@example.test · +601110008840 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
681
Current loyalty balance
Lifetime Spend
RM 852
Across 26 visits
Total Visits
26
Since 2025-06-15
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
681 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 1
Outlet purchase
2026-08-27 · Member activity · RM 27.75
App session
2026-08-15 · OPLUMO Outlet 1
Points credited
2026-08-03 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 1
Outlet purchase
2026-07-10 · Member activity · RM 35.15
Points credited
2026-06-28 · OPLUMO Outlet 1
Outlet purchase
2026-06-16 · Member activity · RM 38.85