Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08839
VM0008839Goldmember8839@example.test · +601110008839 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
4,254
Current loyalty balance
Lifetime Spend
RM 5,318
Across 44 visits
Total Visits
44
Since 2024-04-20
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,254 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 17
Outlet purchase
2026-05-22 · Member activity · RM 93.75
App session
2026-05-10 · OPLUMO Outlet 17
Points credited
2026-04-28 · Member activity · RM 106.25
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 17
Outlet purchase
2026-04-04 · Member activity · RM 118.75
Points credited
2026-03-23 · OPLUMO Outlet 17
Outlet purchase
2026-03-11 · Member activity · RM 131.25