Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08808
VM0008808Goldmember8808@example.test · +601110008808 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
4,631
Current loyalty balance
Lifetime Spend
RM 5,789
Across 32 visits
Total Visits
32
Since 2025-02-16
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,631 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 3
Outlet purchase
2026-08-16 · Member activity · RM 110.25
App session
2026-08-04 · OPLUMO Outlet 3
Points credited
2026-07-23 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 3
Outlet purchase
2026-06-29 · Member activity · RM 139.65
Points credited
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 154.35