Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08805
VM0008805Membermember8805@example.test · +601110008805 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
140
Current loyalty balance
Lifetime Spend
RM 175
Across 3 visits
Total Visits
3
Since 2026-03-08
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 17
Outlet purchase
2026-04-01 · Member activity · RM 36.75
App session
2026-03-20 · OPLUMO Outlet 17
Points credited
2026-03-08 · Member activity · RM 41.65
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 17
Outlet purchase
2026-02-12 · Member activity · RM 46.55
Points credited
2026-01-31 · OPLUMO Outlet 17
Outlet purchase
2026-01-19 · Member activity · RM 51.45