Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08791
VM0008791Membermember8791@example.test · +601110008791 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
30
Current loyalty balance
Lifetime Spend
RM 38
Across 1 visits
Total Visits
1
Since 2026-05-31
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
30 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 30.00
App session
2026-05-25 · OPLUMO Outlet 3
Points credited
2026-05-13 · Member activity · RM 34.00
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 3
Outlet purchase
2026-04-19 · Member activity · RM 38.00
Points credited
2026-04-07 · OPLUMO Outlet 3
Outlet purchase
2026-03-26 · Member activity · RM 42.00