Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08790
VM0008790Membermember8790@example.test · +601110008790 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
132
Current loyalty balance
Lifetime Spend
RM 165
Across 1 visits
Total Visits
1
Since 2026-06-14
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
132 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 2
Outlet purchase
2026-06-20 · Member activity · RM 109.50
App session
2026-06-08 · OPLUMO Outlet 2
Points credited
2026-05-27 · Member activity · RM 124.10
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 2
Outlet purchase
2026-05-03 · Member activity · RM 138.70
Points credited
2026-04-21 · OPLUMO Outlet 2
Outlet purchase
2026-04-09 · Member activity · RM 153.30