Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08777
VM0008777Goldmember8777@example.test · +601110008777 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
2,468
Current loyalty balance
Lifetime Spend
RM 3,086
Across 21 visits
Total Visits
21
Since 2025-10-03
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,468 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 6
Outlet purchase
2026-09-16 · Member activity · RM 106.50
App session
2026-09-04 · OPLUMO Outlet 6
Points credited
2026-08-23 · Member activity · RM 120.70
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 6
Outlet purchase
2026-07-30 · Member activity · RM 134.90
Points credited
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 149.10