Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00876
VM0000876Membermember876@example.test · +601110000876 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
763
Current loyalty balance
Lifetime Spend
RM 954
Across 9 visits
Total Visits
9
Since 2026-03-25
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
54d
2026-08-16
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
763 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 10
Outlet purchase
2026-08-04 · Member activity · RM 63.75
App session
2026-07-23 · OPLUMO Outlet 10
Points credited
2026-07-11 · Member activity · RM 72.25
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 10
Outlet purchase
2026-06-17 · Member activity · RM 80.75
Points credited
2026-06-05 · OPLUMO Outlet 10
Outlet purchase
2026-05-24 · Member activity · RM 89.25