Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08742
VM0008742Membermember8742@example.test · +601110008742 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
174
Current loyalty balance
Lifetime Spend
RM 218
Across 1 visits
Total Visits
1
Since 2026-05-05
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
174 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 5
Outlet purchase
2026-05-11 · Member activity · RM 131.25
App session
2026-04-29 · OPLUMO Outlet 5
Points credited
2026-04-17 · Member activity · RM 148.75
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 5
Outlet purchase
2026-03-24 · Member activity · RM 166.25
Points credited
2026-03-12 · OPLUMO Outlet 5
Outlet purchase
2026-02-28 · Member activity · RM 183.75