Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08738
VM0008738Membermember8738@example.test · +601110008738 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
426
Current loyalty balance
Lifetime Spend
RM 533
Across 8 visits
Total Visits
8
Since 2026-05-16
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
426 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 1
Outlet purchase
2026-09-07 · Member activity · RM 58.50
App session
2026-08-26 · OPLUMO Outlet 1
Points credited
2026-08-14 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 1
Outlet purchase
2026-07-21 · Member activity · RM 74.10
Points credited
2026-07-09 · OPLUMO Outlet 1
Outlet purchase
2026-06-27 · Member activity · RM 81.90