Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08737
VM0008737Membermember8737@example.test · +601110008737 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
143
Current loyalty balance
Lifetime Spend
RM 179
Across 6 visits
Total Visits
6
Since 2026-02-08
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
143 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 17
Outlet purchase
2026-04-27 · Member activity · RM 20.25
App session
2026-04-15 · OPLUMO Outlet 17
Points credited
2026-04-03 · Member activity · RM 22.95
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 17
Outlet purchase
2026-03-10 · Member activity · RM 25.65
Points credited
2026-02-26 · OPLUMO Outlet 17
Outlet purchase
2026-02-14 · Member activity · RM 28.35