Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08730
VM0008730Membermember8730@example.test · +601110008730 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
938
Current loyalty balance
Lifetime Spend
RM 1,173
Across 33 visits
Total Visits
33
Since 2024-10-17
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
938 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 10
Outlet purchase
2026-05-04 · Member activity · RM 21.75
App session
2026-04-22 · OPLUMO Outlet 10
Points credited
2026-04-10 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 10
Outlet purchase
2026-03-17 · Member activity · RM 27.55
Points credited
2026-03-05 · OPLUMO Outlet 10
Outlet purchase
2026-02-21 · Member activity · RM 30.45