Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08722
VM0008722Membermember8722@example.test · +601110008722 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
214
Current loyalty balance
Lifetime Spend
RM 268
Across 7 visits
Total Visits
7
Since 2026-05-19
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
214 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 2
Outlet purchase
2026-08-23 · Member activity · RM 29.25
App session
2026-08-11 · OPLUMO Outlet 2
Points credited
2026-07-30 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 2
Outlet purchase
2026-07-06 · Member activity · RM 37.05
Points credited
2026-06-24 · OPLUMO Outlet 2
Outlet purchase
2026-06-12 · Member activity · RM 40.95