Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08718
VM0008718Silvermember8718@example.test · +601110008718 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
2,001
Current loyalty balance
Lifetime Spend
RM 2,502
Across 34 visits
Total Visits
34
Since 2025-01-29
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,001 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 15
Outlet purchase
2026-09-03 · Member activity · RM 61.50
App session
2026-08-22 · OPLUMO Outlet 15
Points credited
2026-08-10 · Member activity · RM 69.70
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 15
Outlet purchase
2026-07-17 · Member activity · RM 77.90
Points credited
2026-07-05 · OPLUMO Outlet 15
Outlet purchase
2026-06-23 · Member activity · RM 86.10