Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08712
VM0008712Silvermember8712@example.test · +601110008712 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
1,026
Current loyalty balance
Lifetime Spend
RM 1,283
Across 35 visits
Total Visits
35
Since 2024-11-14
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
82d
2026-07-19
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,026 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 9
Outlet purchase
2026-07-07 · Member activity · RM 35.25
App session
2026-06-25 · OPLUMO Outlet 9
Points credited
2026-06-13 · Member activity · RM 39.95
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 9
Outlet purchase
2026-05-20 · Member activity · RM 44.65
Points credited
2026-05-08 · OPLUMO Outlet 9
Outlet purchase
2026-04-26 · Member activity · RM 49.35