Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 08708
VM0008708Silvermember8708@example.test · +601110008708 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,966
Current loyalty balance
Lifetime Spend
RM 2,458
Across 16 visits
Total Visits
16
Since 2026-01-08
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,966 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 5
Outlet purchase
2026-09-23 · Member activity · RM 103.50
App session
2026-09-11 · OPLUMO Outlet 5
Points credited
2026-08-30 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 5
Outlet purchase
2026-08-06 · Member activity · RM 131.10
Points credited
2026-07-25 · OPLUMO Outlet 5
Outlet purchase
2026-07-13 · Member activity · RM 144.90