Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08706
VM0008706Membermember8706@example.test · +601110008706 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
291
Current loyalty balance
Lifetime Spend
RM 364
Across 3 visits
Total Visits
3
Since 2026-05-06
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
120d
2026-06-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
291 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 3
Outlet purchase
2026-05-30 · Member activity · RM 92.25
App session
2026-05-18 · OPLUMO Outlet 3
Points credited
2026-05-06 · Member activity · RM 104.55
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 3
Outlet purchase
2026-04-12 · Member activity · RM 116.85
Points credited
2026-03-31 · OPLUMO Outlet 3
Outlet purchase
2026-03-19 · Member activity · RM 129.15