Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08704
VM0008704Silvermember8704@example.test · +601110008704 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
1,548
Current loyalty balance
Lifetime Spend
RM 1,935
Across 12 visits
Total Visits
12
Since 2026-03-05
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,548 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 1
Outlet purchase
2026-09-07 · Member activity · RM 132.00
App session
2026-08-26 · OPLUMO Outlet 1
Points credited
2026-08-14 · Member activity · RM 149.60
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 1
Outlet purchase
2026-07-21 · Member activity · RM 167.20
Points credited
2026-07-09 · OPLUMO Outlet 1
Outlet purchase
2026-06-27 · Member activity · RM 184.80