Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08694
VM0008694Platinummember8694@example.test · +601110008694 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
5,593
Current loyalty balance
Lifetime Spend
RM 6,992
Across 35 visits
Total Visits
35
Since 2025-02-01
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,593 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 8
Outlet purchase
2026-09-24 · Member activity · RM 123.00
App session
2026-09-12 · OPLUMO Outlet 8
Points credited
2026-08-31 · Member activity · RM 139.40
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 8
Outlet purchase
2026-08-07 · Member activity · RM 155.80
Points credited
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 172.20