Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08690
VM0008690Membermember8690@example.test · +601110008690 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
240
Current loyalty balance
Lifetime Spend
RM 300
Across 5 visits
Total Visits
5
Since 2026-07-04
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
240 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 4
Outlet purchase
2026-09-02 · Member activity · RM 39.75
App session
2026-08-21 · OPLUMO Outlet 4
Points credited
2026-08-09 · Member activity · RM 45.05
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 4
Outlet purchase
2026-07-16 · Member activity · RM 50.35
Points credited
2026-07-04 · OPLUMO Outlet 4
Outlet purchase
2026-06-22 · Member activity · RM 55.65