Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08688
VM0008688Goldmember8688@example.test · +601110008688 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,503
Current loyalty balance
Lifetime Spend
RM 4,380
Across 42 visits
Total Visits
42
Since 2024-07-10
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
83d
2026-07-18
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,503 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 2
Outlet purchase
2026-07-06 · Member activity · RM 89.25
App session
2026-06-24 · OPLUMO Outlet 2
Points credited
2026-06-12 · Member activity · RM 101.15
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 2
Outlet purchase
2026-05-19 · Member activity · RM 113.05
Points credited
2026-05-07 · OPLUMO Outlet 2
Outlet purchase
2026-04-25 · Member activity · RM 124.95