Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08686
VM0008686Silvermember8686@example.test · +601110008686 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
1,733
Current loyalty balance
Lifetime Spend
RM 2,167
Across 20 visits
Total Visits
20
Since 2025-06-23
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,733 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 17
Outlet purchase
2026-05-19 · Member activity · RM 87.75
App session
2026-05-07 · OPLUMO Outlet 17
Points credited
2026-04-25 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 17
Outlet purchase
2026-04-01 · Member activity · RM 111.15
Points credited
2026-03-20 · OPLUMO Outlet 17
Outlet purchase
2026-03-08 · Member activity · RM 122.85