Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08685
VM0008685Goldmember8685@example.test · +601110008685 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,103
Current loyalty balance
Lifetime Spend
RM 3,880
Across 30 visits
Total Visits
30
Since 2024-12-22
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,103 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 16
Outlet purchase
2026-05-16 · Member activity · RM 99.00
App session
2026-05-04 · OPLUMO Outlet 16
Points credited
2026-04-22 · Member activity · RM 112.20
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 16
Outlet purchase
2026-03-29 · Member activity · RM 125.40
Points credited
2026-03-17 · OPLUMO Outlet 16
Outlet purchase
2026-03-05 · Member activity · RM 138.60