Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08673
VM0008673Platinummember8673@example.test · +601110008673 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
5,280
Current loyalty balance
Lifetime Spend
RM 6,601
Across 36 visits
Total Visits
36
Since 2025-01-06
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,280 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 4
Outlet purchase
2026-09-16 · Member activity · RM 132.75
App session
2026-09-04 · OPLUMO Outlet 4
Points credited
2026-08-23 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 4
Outlet purchase
2026-07-30 · Member activity · RM 168.15
Points credited
2026-07-18 · OPLUMO Outlet 4
Outlet purchase
2026-07-06 · Member activity · RM 185.85