Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08669
VM0008669Silvermember8669@example.test · +601110008669 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,880
Current loyalty balance
Lifetime Spend
RM 2,350
Across 20 visits
Total Visits
20
Since 2025-10-24
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,880 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 17
Outlet purchase
2026-09-19 · Member activity · RM 85.50
App session
2026-09-07 · OPLUMO Outlet 17
Points credited
2026-08-26 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 17
Outlet purchase
2026-08-02 · Member activity · RM 108.30
Points credited
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 119.70