Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08657
VM0008657Platinummember8657@example.test · +601110008657 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
5,815
Current loyalty balance
Lifetime Spend
RM 7,269
Across 42 visits
Total Visits
42
Since 2024-09-12
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,815 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 5
Outlet purchase
2026-09-08 · Member activity · RM 120.75
App session
2026-08-27 · OPLUMO Outlet 5
Points credited
2026-08-15 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 5
Outlet purchase
2026-07-22 · Member activity · RM 152.95
Points credited
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 169.05