Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08647
VM0008647Goldmember8647@example.test · +601110008647 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,803
Current loyalty balance
Lifetime Spend
RM 4,755
Across 34 visits
Total Visits
34
Since 2024-11-12
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,803 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 12
Outlet purchase
2026-06-17 · Member activity · RM 108.00
App session
2026-06-05 · OPLUMO Outlet 12
Points credited
2026-05-24 · Member activity · RM 122.40
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 12
Outlet purchase
2026-04-30 · Member activity · RM 136.80
Points credited
2026-04-18 · OPLUMO Outlet 12
Outlet purchase
2026-04-06 · Member activity · RM 151.20