Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08645
VM0008645Silvermember8645@example.test · +601110008645 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,005
Current loyalty balance
Lifetime Spend
RM 1,257
Across 6 visits
Total Visits
6
Since 2026-07-08
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,005 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 10
Outlet purchase
2026-09-24 · Member activity · RM 128.25
App session
2026-09-12 · OPLUMO Outlet 10
Points credited
2026-08-31 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 10
Outlet purchase
2026-08-07 · Member activity · RM 162.45
Points credited
2026-07-26 · OPLUMO Outlet 10
Outlet purchase
2026-07-14 · Member activity · RM 179.55