Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08640
VM0008640Goldmember8640@example.test · +601110008640 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
4,563
Current loyalty balance
Lifetime Spend
RM 5,704
Across 44 visits
Total Visits
44
Since 2024-04-05
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,563 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 5
Outlet purchase
2026-05-07 · Member activity · RM 80.25
App session
2026-04-25 · OPLUMO Outlet 5
Points credited
2026-04-13 · Member activity · RM 90.95
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 5
Outlet purchase
2026-03-20 · Member activity · RM 101.65
Points credited
2026-03-08 · OPLUMO Outlet 5
Outlet purchase
2026-02-24 · Member activity · RM 112.35